Shipping policy

Shipping Policy for The Roll Cage Company

Thank you for choosing The Roll Cage Company! We are committed to providing you with high-quality, made-to-order products designed to meet your needs. Below, you’ll find important information about our shipping policies:

Lead Time

Our products are made to order, and typical lead times range from 1 to 4 weeks. However, lead time can vary depending on the specific product. Please note that custom orders or products with specialized specifications may require additional time.

Pre-Orders

Some of our products are available as pre-orders. For these items, please refer to the estimated fulfillment date listed in the product description. Pre-order items will be shipped once they are completed and ready for delivery, on the specified date.

Order Processing

Once your order is placed, we will process it and notify you if there are any delays beyond the typical lead time. In the event that your order contains both made-to-order and pre-order items, the items will be shipped together once all products are ready.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size/weight of the items being shipped. Any applicable taxes or additional fees will also be included in the checkout process.

Damages During Shipping

Please note that damages incurred during shipping are not the responsibility of The Roll Cage Company. Once your order has left our facility and is in transit, any damage caused during shipping must be addressed directly with the shipper, broker, or freight company. It is the responsibility of the buyer to make a claim for any damages with the shipping carrier.

We encourage you to carefully inspect your order upon receipt and notify the carrier immediately if there is any visible damage. If you have any questions or need assistance, please feel free to contact our customer service team.

We appreciate your understanding and patience as we craft your order with care. If you have any questions about your order or the shipping process, don’t hesitate to reach out.

Thank you for supporting The Roll Cage Company!